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About us

Medical Alert Buyers Guide

MedicalAlertBuyersGuide.org is the largest independent website dedicated to testing medical alert systems and other products that help senior citizens live better lives. Founded in 2017, each year over 500,000 people rely on our team of dedicated professionals to provide expert, independent advice on senior safety.

Our History

We are regular folks, just like you. We aren’t a big corporation. We started this website in 2017 because of our personal history as caregivers for our aging family members. We’ve struggled with the challenges of taking care of parents who need help, but aren’t able to take care of themselves or even willing to accept help from others. We know how hard it can be to find help or find reliable, unbiased information online.

We’ve directly experienced the consequences of senior falls. Indeed, one of the sparks that got us started was a critical brain injury suffered by an elderly neighbor who fell on a flight of stairs. We buy medical alert systems for our families and make sure they use them.

We fully disclose that we are an affiliate website and earn money each time you click a link to one of the companies we review. That money allows us to continue operating this website.

Our opinions are independent and are not influenced by the companies we review.

We tell it like it is: If a product has issues, we call them out. In fact, our blunt opinions led one of the nation’s biggest medical alert companies to send us a “cease and desist” letter because our truthful review (citing their 3-year lock-in contracts, lack of automatic fall detection, and aggressive sales tactics) was appearing at the top of Google.

Our Mission

Whether you’re a professional caregiver, an adult looking to get a system for your mom and dad, or a senior seeking to help you continue living safely and independently in your home, our mission is to provide you with clear, concise and up-to-date information so you can choose a medical alert provider for your situation.

OUR TESTING PROCESS

How We Test

Our team performed 12,000 hours of research on 16 leading medical alert brands. We followed that with over 520 hours of hands-on testing conducted by our team. We used secret shoppers to purchase leading medical alerts systems and evaluate all steps of the experience: from buying the system, to setting it up, and real-life testing, including simulating falls.

step 1

Call Sales

Accurate info? High pressure tactics? Secret discounts?

step 2

Website Purchase

Clear info? Hidden fees?

step 3

Unboxing & Setup

Easy setup? Good documentation?

step 4

Website Purchase

Response time? Reliable fall detection? Accurate GPS location? Caregiver app?

step 5

Returns & Refunds

Clear info? Hidden fees?s?

Meet the Team

Jensen Wong

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Kat Reynolds

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Lindsey Perkins

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Linsey Knerl

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Sarah Falcone

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Winny Lee

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Tom Anton

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    MedicalAlertBuyers Guide.org

    21001 San Ramon Valley Blvd.
    Suite A4114
    San Ramon, CA 94583

    (925)-579-3715