Updated 4/10/2024

Welcome to MedicalAlertBuyersGuide.org. Whether you’re a caregiver or adult child looking to get a system setup for mom and dad, or a senior wanting added safety and peace of mind because you want to extend your active and independent lifestyle in the comfort of your home, our mission is to provide you with clear, concise and up-to-date information so you can choose a medical alert provider for your situation.

How We Test

Our Hands-On Testing Process

testing step 1CALL SALESAccurate info?
High pressure tactics?
Secret discounts?

testing step 2

WEBSITE PURCHASEClear info?
Hidden fees?

testing step 3

UNBOXING & SETUPEasy setup?
Good documentation?

testing step 4

TESTINGResponse time?
Reliable fall detection?
Accurate GPS location?
Caregiver app?

testing step 5

RETURNS & REFUNDSClear info?
Hidden fees?

LogicMark Guardian Alert 911 uses tiny screws to secure the battery

Finally, we returned all of the systems after testing, asking for a timely refund. That allowed us to evaluate the fairness of each vendor’s return policy.

Our process for testing and ranking medical alert products is as follows:

First, we obtain the products to be tested from the manufacturers or suppliers of the products, either by purchasing the products or requesting products directly from our partners.

Second, we test the products focusing on various factors including performance, ease-of-use, design and efficacy. We’ll also provide an overview of any experiences relating to returns and exchanges.

Third, we rank the products based upon results of testing.

Fourth, we publish our rankings on our website along with a review of the products tested.

At no time during our initial testing of a product do we receive or seek compensation or other benefits from product manufacturers. Consequently, our reviews and rankings reflect the impartial opinions of our testers.

Relationship with Manufacturers

After performing initial testing and publication of testing results, MedicalAlertBuyersGuide.org may enter into agreements with manufacturers of tested products pursuant to which MedicalAlertBuyersGuide.org may receive commissions or other payments when users of website click on links, submit contact information, or make phone calls to manufacturers.

Family First Approach

At MedicalAlertBuyersGuide.org, our policy is clear and straightforward. When ranking or recommending companies, we simply ask ourselves, would we trust the product, service, or provider if we had to rely on it with our own family members?

From the content we write to the original photos we take, everything we publish on this site is from our own testing and experience of the product/service. The analysis and views are of our own opinions. Although we do our best to cover various facets of product manufacturers, we recommend and encourage consumers to conduct their own research and exercise due diligence before making any purchases.